Terms of Service

Terms of Service

1. General Provisions

Welcome to Garden Vintage (the "Site"), operated by Hisazawa Corporation, located at Tokyo Japan. These Terms of Service ("Terms") govern your access to and use of our website, services, and purchases made through the Site.

By accessing, browsing, or making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. 

2. Definitions

· "We," "us," "our," and "the Company" refer to Hisazawa Corporation.

· "You," "your," and "customer" refer to the user of the Site.

· "Products" or "Goods" refer to the pre-loved luxury items listed for sale on the Site.

· "Content" refers to all text, images, photographs, descriptions, logos, and other materials presented on the Site.

3. Products and Descriptions

· Second-Hand Goods: All items sold are pre-owned. They are not new unless explicitly stated.

· Condition: We meticulously inspect all items. Each product listing includes a condition grade (e.g., S, SA, A, AB, B, Or New, Excellent, Very Good, Good) and a detailed description of any flaws, scratches, discoloration, or wear. It is your responsibility to read this description and view all provided photographs carefully before purchasing.

· Authenticity: We guarantee the authenticity of all our products. Every item is authenticated by our expert staff prior to being listed for sale.

· Color and Size Variations: We strive to display product colors and sizes as accurately as possible. However, due to photography lighting and monitor settings, the actual color may vary slightly. Please check the product dimensions as sizes may differ from modern or brand-new equivalents.

4. Orders and Pricing

· Order Acceptance: Your order is an offer to purchase a product. All orders are subject to our acceptance. We may refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraud.

· Pricing: All prices are listed in Japanese Yen (¥). We reserve the right to change prices at any time without notice. The price charged is the price valid at the time your order is placed.

· Taxes and Duties:

  · Japanese Consumption Tax (JCT): For customers within Japan, 10% Consumption Tax is included in the listed price.

  · International Customers: For orders shipped outside of Japan, you are solely responsible for all import duties, taxes (like VAT or GST), and customs clearance fees levied by the destination country. These fees are not included in the product price or shipping cost and are payable by you upon delivery. We cannot predict or control these charges.

· Shipping Costs: Shipping costs are calculated at checkout based on the destination, weight, and value of the item. This cost is clearly displayed before you confirm your order.

5. Payment

We accept the following payment methods:

· PayPal

· Bank Wire Transfer (for orders over a certain amount or upon request)

· Cash

6. Shipping and Delivery

· Processing: Orders are processed and shipped from our store in Japan within 2-7 business days after payment confirmation.

· Carriers: We ship internationally via reliable couriers such as EMS (Japan Post), which provide tracking and insurance.

· Delivery Times: Estimated delivery times are provided at checkout. These are estimates only and are not guaranteed. We are not liable for delays caused by customs, weather, carrier delays, or other unforeseen circumstances.

· Risk of Loss: Title and risk of loss for all products pass to you upon our delivery of the item to the shipping carrier.

7. Returns, Refunds, and Exchanges

Due to the nature of second-hand luxury goods, basically we cannot accept these requests.

· All sales are final. We do not accept returns or exchanges based on change of mind, incorrect sizing, or minor condition details that were described and photographed.

· For exceptions, please read the Part 5 in FAQs. About Refunds.

How to Initiate a Valid Return: Contact our customer service at [Gardenvtg@hotmail.com] immediately upon discovery of the issue. Returns will not be accepted without prior authorization.

8. Privacy

Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms by reference. Please review it [link to your Privacy Policy].

9. Intellectual Property

All Site content, including logos, text, images, and product designs, is the property of HIsazawa Corporation or its licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

10. Prohibited Uses

You agree not to use the Site for any unlawful purpose or to violate any Japanese laws. You may not use any automated system (e.g., bots, scrapers) to access the Site or extract data.

11. Limitation of Liability

To the fullest extent permitted by Japanese law, Hisazawa Corporation shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or any products purchased through it.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Japan. Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [e.g., Tokyo District Court], Japan.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at CONTACT.